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Overwhelming agency
and advertiser support of the Arbitron PPM as a better way to measure radio
is encouraging, but also in a way disappointing.
It’s like one of those familiar UN resolutions giving a sense of the
members with no call to action. I hope that impression is wrong.
PPM gives radio buyers an opportunity to beat the market right now. And that
is what good buying is about. It also promises more money for radio.
Data from Philadelphia, Houston (and Quebec, if you’re global) show
consistent, important and common-sense differences in patterns of radio listening,
PPM
compared to the diary.
Since there is agreement that PPM is closer to the truth, I wonder if a few
smart agencies aren’t already using PPM to adjust diary data when they
plan radio for clients. And doing it sooner rather than later because when
a market goes PPM, sellers also adjust and the competitive advantage is gone.
Let me share with you how easy it is to apply PPM learning to diary markets.
It starts with understanding the different patterns in listening reported
by the two techniques and why they happen. Then, where we are persuaded that
the
PPM is right, using that model to shape and execute the buys.
Ratings and costs-per-point are still from the diary. PPM patterns are applied
to the number of stations, spots and dayparts selected.
REACH IS HIGHER
PPM finds
reach where the diary finds frequency. Not a bad trade-off for both buyer and
seller. Reach increases because PPM shows people listen to more stations.
This higher reach is not limited to a few day parts. The PPM
weekly cume equals or exceeds diary-reported levels throughout the day. A recent
Philadelphia
market analysis done by Harmelin Media using PPM to re-calculate diary-based
radio buys shows the increase in station reach translates into greater reach
for a wide range of schedules.
But unlike TV where expanding reach tends to mess-up targeting,
PPM shows radio maintains the same high demo concentration by format as shown
by the
diary.
The PPM tip sheet says buying fewer announcements on more stations
and using more day parts should produce reach levels in radio very close to
those delivered
by Television. At a fraction of the TV cost. All of this with no sacrifice
in targeting.
RATINGS ARE LOWER
Next, PPM shows more frequent but shorter listening occasions with listening
spread more evenly across the day. This produces lower average quarter-hour
ratings for all day parts with morning drive taking the biggest hit.
But let’s not cry for radio. The overall loss traces to the small group
of diary keepers who report continuous listening (25-plus hours a week) to
a single station.
Inspection of these diaries shows single-station listening
is most often a time-saving straight line drawn down the page. That pattern
all but disappears
in PPM where there is no incentive to short-cut the job of diary-keeping.
MORE STATIONS, LESS TIME
Balancing the loss in continuous listening, PPM reports more listening for
shorter periods. This corrects another familiar diary bias. The qualifier for
radio’s average-quarter-hour rating is listening for at least five of
the 15 minutes. Diary-keepers are instructed not to record listening of less
than five minutes, but they don’t time it. They just don’t record
brief episodes, even those exceeding five minutes. It makes keeping a diary easier.
PPM collects all listening and edits out only the less than five-minute segments.
That’s why PPM finds more short duration listening.
DAY PART VALUES CHANGE
The PPM’s revaluing (and potential re-pricing) of station inventory
is the real license for buyers to steal.
The PPM reports all day part ratings lower, ranging from -12% for afternoon
drive and evening, to -35% for AM drive.
The relative value of evening, late-night
and week-end compared to morning drive increases by 35%. This recommends
shifting some drive-time dollars
to other dayparts to produce more exposures-per-dollar and a higher reach
to the
bargain.
GIFTS FOR SELLERS
On the other side, PPM promises some nice gifts for sellers if they unwrap
them. More total dollars to begin with. PPM re-positions radio as a targeted,
lower cost reach substitute for newspapers and television. It makes undersold
inventory more valuable. And there’s no better way to get the business
than letting buyers think they know something you don’t.
After looking through the PPM data for Houston and Philadelphia, my advice
is don’t wait for the roll-out. Start using the PPM patterns now. Remember
the confused TV weatherman who kept saying: “Everyone complains about
the ratings, but no one does anything about them.“
This may be our chance.

- February 1, 2006 -
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